Berikut adalah contoh kalimat tanya jawab antara pelanggan dan kasir dalam bahasa Inggris.
- Cashier: Hello, how can I help you today?
Buyer: Hi, I’m looking for a birthday card for my sister. Do you have any good ones? - Cashier: Are you a member of our loyalty program?
Buyer: No, I’m not. How do I sign up? - Cashier: Do you have any coupons or discounts you’d like to use today?
Buyer: Yes, I have this 20% off coupon for any purchase. - Cashier: Can I help you find anything in particular?
Buyer: Yes, I’m looking for a red sweater in a size medium. - Cashier: Did you find everything you were looking for?
Buyer: Yes, I did. Thank you. - Cashier: Do you have any reusable bags or would you like to purchase one today?
Buyer: No, I don’t have any. How much are they? - Cashier: Would you like to donate a dollar to our charity fund?
Buyer: Sure, that sounds like a good cause. - Cashier: Is this all for you today?
Buyer: No, I also need some milk and bread. Can you show me where they are? - Cashier: Do you have a store credit card?
Buyer: No, I don’t. Is it worth getting one? - Cashier: Are you paying with cash or card today?
Buyer: I’ll pay with my credit card. - Cashier: Is there anything you’d like to exchange or return?
Buyer: Yes, I need to return this shirt. It doesn’t fit me properly. - Cashier: Are you interested in our rewards program? You can earn points for every purchase.
Buyer: That sounds interesting. How does it work? - Cashier: Do you need a bag for your items?
Buyer: Yes, please. Can I have two bags? - Cashier: Would you like a gift receipt?
Buyer: Yes, please. It’s a gift for my friend. - Cashier: Would you like to sign up for our email newsletter? We send exclusive deals and updates.
Buyer: No, thank you. I get too many emails as it is. - Cashier: Do you have a student ID for a discount?
Buyer: Yes, I do. Can I use it today? - Cashier: Is there anything else I can help you find?
Buyer: No, I think I’m good for now. Thanks for asking. - Cashier: Are you looking for anything in particular today?
Buyer: Yes, I’m looking for a gift for my mom’s birthday. - Cashier: Do you have any questions about our return policy or store hours?
Buyer: No, I’m good. Thanks for letting me know. - Cashier: Would you like to purchase an extended warranty for this item?
Buyer: No, I don’t think that will be necessary. - Cashier: How are you doing today?
Buyer: I’m doing well, thanks. How are you? - Cashier: Can I interest you in our new product?
Buyer: Sure, tell me more about it. - Cashier: Did you find everything you were looking for?
Buyer: Yes, I did. Thank you. - Cashier: Is this all for today?
Buyer: Yes, that’s all. - Cashier: Can I help you find anything else?
Buyer: No, thank you. I’m good. - Cashier: Do you have a rewards card?
Buyer: Yes, here it is. - Cashier: Would you like to sign up for our rewards program?
Buyer: No, thank you. I’m not interested. - Cashier: How would you like to pay for this?
Buyer: I’ll pay with my credit card. - Cashier: Would you like a receipt?
Buyer: Yes, please. - Cashier: Would you like to donate to our charity?
Buyer: Sure, how can I do that? - Cashier: Do you have any coupons or discount codes?
Buyer: Yes, here’s a coupon for 10% off. - Cashier: How many would you like?
Buyer: I’ll take three, please.
Vocabulary
Cashier – Kasir
Customer – Pelanggan
Receipt – Struk/ Kwitansi
Payment – Pembayaran
Change – Uang kembalian
Cash – Tunai/ Uang
Credit Card – Kartu Kredit
Debit Card – Kartu Debit
Refund – Pengembalian Uang
Barcode – Kode Batang
Discount – Diskon/ Potongan harga
Coupon – Kupon
Tax – Pajak
Item – Barang/ Produk
Stock – Stok/ Persediaan
Sale – Penjualan/ Diskon
Total – Total/ Jumlah keseluruhan
Return – Pengembalian barang
Exchange – Penukaran
Purchase – Pembelian
Register – Kasir
Cash register – Mesin kasir
Receipt printer – Printer struk/kwitansi
Bagging area – Tempat pembungkusan
Loyalty program – Program loyalitas
Check-out – Kasir
Point of Sale (POS) – Titik penjualan
Shopping cart – Keranjang belanja
Sales tax – Pajak penjualan
Cash drawer – Laci kas.
Frasa untuk Kasir
Salam
- Welcome to our store!
- Good morning/afternoon/evening, how can I help you?
- Hi, how are you today?
- Hello, thanks for coming in today!
- Hi, welcome back!
- Good to see you again!
- How can I assist you today?
- Thank you for shopping with us!
- What can I help you find today?
- How’s your day going so far?
Tidak bisa mencari barang
- I’m sorry you couldn’t find what you were looking for. Let me see if I can help you locate it.
- That item may be out of stock at the moment. Would you like me to check when we’ll have it back in?
- I’m sorry for the inconvenience. Is there anything else I can help you find?
- Let me check our inventory to see if we have that item in a different size/color/model.
- It’s possible we no longer carry that item. Would you like me to suggest a similar product?
- I’m sorry, I’m not sure where that item is located. Let me check with a colleague to assist you.
- Sometimes we move items around. Let me help you look for it.
- I apologize for the confusion. Can you tell me a little more about the item you’re looking for?
- I’m sorry we’re out of that item at the moment. Can I suggest an alternative that may work for you?
- I understand that can be frustrating. Let me see if we have any options that may work for you.
Menjual barang diskon
- By the way, did you know we have a special sale going on for [related item] today?
- If you buy one more [related item], you’ll get a 10% discount on both items.
- This [related item] would go really well with what you’re buying today. It’s also on sale.
- We have a limited-time offer for [related item] at a discounted price. Would you like to check it out?
- Have you considered trying our [related item]? It’s a popular choice and it’s on sale right now.
- I see you’re getting [item]. Many of our customers also enjoy pairing that with [related item].
- Our [related item] is on sale today and it’s a great complement to what you’re already purchasing.
- We’re running a promotion for our [related item] today. It’s definitely worth taking a look.
- You’re getting a great deal on [item] today, and if you add [related item], it will be even more worth it.
- We have a special offer going on for [related item] if you buy [item] today. It’s a great opportunity to try it out.
Total Pembayaran
- Your total comes to $X.
- The total amount you owe is $X.
- Your grand total is $X.
- That will be $X in total.
- Your purchase comes to a total of $X.
- The amount due is $X.
- Your bill is $X.
- The total cost is $X.
- You owe $X for your items.
- The price comes to $X altogether.
Terima Kasih
- Thank you for shopping with us!
- Thanks for coming in today. Have a great day!
- We appreciate your business. Thanks for shopping with us!
- Thank you so much for your purchase. Come back soon!
- Thanks a lot for choosing us. We hope to see you again soon.
- Thanks for stopping by. We appreciate your patronage.
- Thank you for your business. Have a wonderful day!
- Thanks for your purchase. We hope you enjoy it!
- Thank you for shopping at our store. We look forward to serving you again.
- Thanks for choosing us. Have a great day and come back soon!
Conversation / Percakapan
Cashier: Hello! Did you find everything you were looking for today?
Customer: Yes, I did. I would like to pay for my groceries, please.
Cashier: Great! Do you have a membership card with us?
Customer: No, I don’t have a membership card.
Cashier: That’s okay. Your total is $27.50. How would you like to pay?
Customer: I’ll pay with my credit card, please.
Cashier: Sure. Please insert your card into the machine and follow the prompts on the screen.
Customer: Okay, it’s asking for my PIN number. I’ll enter that now.
Cashier: Great. Thank you. Would you like a receipt?
Customer: Yes, please.
Cashier: Here’s your receipt. Thank you for shopping with us today. Have a nice day!
Customer: Thank you. You too!